Solutions by Legacy
 
 
 

 

Frequently Asked Questions

Shopping Questions

Can you give me a price? Nope. Sorry. You need a retailer.

Can you help me find a retailer? Try your favorite furniture store first. Most can special order... Or Contact Us and we'll be happy to help.

Is there a warranty? Yes, Legacy Classic Kids warrants its products to be free of manufacturing defects for one year from the date of shipment from Legacy Classic Kids to the retailer. After one year, any defective merchandise will be replaced for free or at a cost (determined at our discretion) to the retailer, providing it is still available. Our retailers handle the service and warranty work for our products. Please contact your retailer should you have any problems with your products and for complete warranty information.

How do I read the measurements? Dimensions are listed as width x depth x height. So the width of a dresser indicates how wide it is from right to left. The depth is measured front to back or how far it will sit from the wall. The height indicates the bottom to the top.


Do you carry other collections? Yes! Please see www.legacyclassickids.com and www.legacyclassic.com for more.



Bed Questions

What size mattress do I need? The SOLUTIONS Slat Bed and Bottom Bunks take any standard mattress. However, the TOP bunks have specific size requirements:


SOLUTIONS

Bunk or Loft TOP Bed

Minimum

Mattress Width

Minimum

Mattress Length

Maximum

Mattress Thickness
Twin over Twin
38"
74 -1/2"

Not more than 9.25" in height
to ensure at least
5" from the
top of the guard rail to the

top of the mattress
Extra Long Twin over Extra Long Twin
38"
79 -1/2"
Full over Full
53"
74 -1/2"
Corner Loft Top Beds
38"
74 -1/2"

 

What is a Slat Roll? A Slat Roll replaces a box spring to provide mattress support in a compact size (less than 1" high). Slat Rolls come in twin, extra long twin, and full size. Each bed in the SOLUTIONS collection uses a Slat Roll. Additional bed slats are not required.

What does different "rail positions" mean? This means your bed offers a choice of mattress heights. This feature is helpful if you have a young child, want to use underbed storage, or just like options!

What are the weight limits for beds?

 

SOLUTIONS bed
Maximum Weight Limit (using Slat Roll)
Twin or Extra Long Twin Slat Bed 500 lbs
Full Size Slat Bed 800 lbs
Top Bunk/Loft - Twin 350 lbs
Top Bunk/Loft - Extra Long Twin 350 lbs
Top Bunk/Loft - Full Size 400 lbs
Top Beds - Corner Loft Bed 350 lbs on each bed

 

Does the Work Surface fit all lofts? No. The Work Surface will not fit an Extra Long Twin Loft Bed or the Corner Loft - Triple (sleeps 3). But it will fit on the Regular Twin Loft, Full Loft, or Corner Loft - Dual (sleeps 2).

Do I need a ladder for the Bunk or Loft? You decide. The Bunk/Loft Ends are designed with Built-in ladders so that they will fit in small spaces. A traditional leaning side ladder is also available.


Support Questions

Where can I find instructions to assemble my furniture? Assembly instructions are located on the website in the detail section of each item.

How should I clean and care for my furniture?
-Dust with a clean, damp cloth. 
-Avoid placing your furniture in direct sunlight or a damp area.  Furniture should not be placed in front of or over heating or air conditioning.
-Wipe up spills promptly.  If left, they can cause damage to the finish.
-Use a protective pad when writing or placing anything hot on the surface.
-Use felt pads under accessories and avoid placing plastics (such as place mats) on your furniture. Ingredients in some plastics and plastic feet on lamps/clocks may react with the finish.

How can I fix minor scratches? Minor scratches can be touched up with furniture markers. Mohawk Finishing Products offers touch up paints to match all Legacy Classic Kids finishes. To locate a retailer in your area, please visit their website  www.mohawk-finishing.com directly.

How can I get replacement parts for my furniture? Your retailer can order replacement parts and provide service, if needed. If you have moved or need assistance locating a different retailer, please Contact Us.

 
 
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